Evolution Health Enters Consumer-Facing On-Demand HealthCare Market

Posted on Mon, Nov 02, 2015

House calls were once a mainstay of the U.S. healthcare system. According to the American Academy of Family Physicians, in the 1930s, about 40 percent of all patient/physician encounters occurred in the home. That number declined steadily after WWII and by 1950, they only accounted for about 10 percent of patient encounters. Today, less than one percent of physician encounters occur in a home.

But that trend could be turning around. Medicare data shows that Part B billings for house calls increased by 60 percent from 1999 to 2009. That increase is thought to have been brought about by regulatory changes and a 50 percent increase in reimbursement. In the future, we’ll see more baby boomers entering their golden years and by 2030, 70 million Americans will be over 65. And more people will be living longer, many with disabilities that make it difficult to get to a doctor’s office.

A new healthcare delivery model has been developed to help fill that void. On-demand care connects patients with clinicians who provide care in the patient’s preferred setting, usually their home.

Evolution Health has been a leader in providing on-demand care through its mobile integrated healthcare service in locations throughout the country. On Nov. 1 Evolution Health started providing on-demand healthcare services to the retail market through its partnership with Pager, a consumer-facing mobile and virtual care service.

The partnership combines Pager’s patient‐centric technology with Evolution Health’s physician‐led, team‐based model of care and ensures comprehensive planned and unplanned care to patients across various care settings. Working with sister companies EmCare and American Medical Response, Evolution Health has access to unmatched clinical resources of more than 31,000 hospital based physicians, community‐based paramedics, nurses, advanced practice providers and other clinicians caring for more than 18 million patients annually across the nation.

“Evolution Health has intentionally designed a healthcare delivery system to improve the value of care based on the needs of a population, and that requires resources to provide both planned and unplanned care to improve health at that level,” said Eric Beck, DO, MPH, EMT‐P, CEO of Evolution Health. “Pager is an ideal partner for Evolution Health as we create a better healthcare experience through innovation, engagement technology and choice architecture.”

The partnership provides a unique opportunity for two pioneering companies to collaborate on delivering high quality care that is innovative, safe and easily accessible.

The service is now available in New York and San Francisco. Additional cities will added in 2016.


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